Posted on August 27, 2019 | Back to Showreel

Real-world Conversational AI for Hotel Bookings

Tags: real-world, text (NLP) | Paper

We don’t feature a lot of chatbots here, but I thought this one was interesting because of how real-world focused it is. If you check the paper you’ll see that they have an explicit consideration for when a human should take over a convseration. Furthermore, this is a real system deployed in the real world. Furthermore, they should how they’ve utilised some cutting-edge models (BERT). It’s good to see this kind of real-world design.